Privacy Policy

At Constain Real Estate, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data in compliance with the General Data Protection Regulation (GDPR) and the United Arab Emirates data protection laws.

1. Information We Collect

We collect information that you provide directly to us and information automatically collected when you use our services:

• • Personal identification information (name, email address, phone number)
• • Investment profile and financial objectives
• • Geographic location and residency status
• • Property preferences and search criteria
• • Communication records and correspondence
• • Website usage data and analytics
• • Cookie and tracking technology data

2. How We Use Your Information

Your information is used exclusively to provide and improve our luxury real estate services:

• • Deliver personalized investment advisory and property recommendations
• • Facilitate Golden Visa residency applications and immigration services
• • Provide tax optimization strategies and wealth management guidance
• • Communicate property listings, market insights, and investment opportunities
• • Process inquiries and respond to your requests
• • Improve our website functionality and user experience
• • Comply with legal obligations and regulatory requirements

3. Your Rights Under GDPR and UAE Law

You have comprehensive rights regarding your personal data:

• • Right to access your personal information
• • Right to rectification of inaccurate data
• • Right to erasure ("right to be forgotten")
• • Right to restrict processing of your data
• • Right to data portability
• • Right to object to processing
• • Right to withdraw consent at any time
• • Right to lodge a complaint with supervisory authorities

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

• • Essential cookies for website functionality
• • Analytics cookies to understand user behavior (Google Analytics)
• • Preference cookies to remember your settings
• • Marketing cookies for personalized content (with your consent)

You can control cookie preferences through your browser settings. Disabling certain cookies may limit website functionality.

5. Data Security

We implement industry-leading security measures to protect your information:

• • End-to-end encryption for data transmission
• • Secure servers with regular security audits
• • Access controls and authentication protocols
• • Regular staff training on data protection
• • Compliance with international security standards
• • Incident response and breach notification procedures

6. Data Sharing and Third Parties

We do not sell your personal information. We may share data only with:

• • Trusted property developers and partners (with your consent)
• • Legal and financial advisors for transaction facilitation
• • Service providers bound by confidentiality agreements
• • Government authorities when legally required

7. International Data Transfers

As we operate in Dubai and Miami, your data may be transferred internationally. We ensure all transfers comply with GDPR adequacy requirements and use standard contractual clauses where necessary.

8. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Investment and transaction records are retained for a minimum of 7 years in compliance with UAE financial regulations.

9. Contact for Privacy Inquiries

For any questions about this Privacy Policy or to exercise your data rights, please contact us:

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or prominent website notice. Your continued use of our services after such modifications constitutes acceptance of the updated policy.